Due to the COVID 19 epidemic, orders may be processed with a slight delay

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Need help? +1 607 871 6816
Need help? +1 607 871 6816

FREQUENTLY ASKED QUESTIONS

Is my information save on your site?

If the online store is lawful, your data is protected on the site. They will have safe links over which the transaction is done therefore interlopers cannot abuse the information. All the data, which you provide to the website will be preserved confident and it is their responsibility.

What should i do when i have problem with checkout?

If you have any issue while ordering your medications, you can call our customer care support team. They will be available for you 24/7 through call, chat, or e-mail. The representatives will sort out the problems and aid you to resolve it.

Do i require a prescription for ordering on 24drugz?

No, we do not request for any prescription when you are ordering on 24drugz.com .

What occurs once I place an order?

As soon as you place the order, a confirmation message will be sent to your contact number. You will be getting the mails associated with the current state till the drug package reaches to your location. In addition, the order id and the tracking number will also be sent to your registered email address.

How orders are being sent?

We understand that your confidentiality and anonymity is important when you place an order online with us. That’s why our orders are sent in discreet looking packages without any information of the contents on the outside of the package.

What if the package is damaged or something is missing?

In this case you are to contact our support team and notify of the problem. We will either resend the package or refund your payment. See our Delivery Guarantee for more information. Please note that if there are 100 or even more pills in your order, the order will be sent in several packages.

Why I still haven't received my order?

You can use your Delivery tracking code to check the current delivery status, if you ordered using the express delivery method. If you used standard airmail delivery then it could take up to 30 days for your order to be delivered. If only the parcel does not arrive within this term, you should contact your local postal office. If they confirm that the parcel has not been delivered, we will reship the order FREE of charge for you. Though, if the original order subsequently arrives as the reshipped order then we rely on your honesty to inform us as soon as possible. We always do our best to solve problems in a reasonable manner.

What payments do you accept?

We accept payment through Credit card, Zelle pay, cash  App and Bitcoin.

Do you have the money back guarantee?

In case of non-delivery of the product we guarantee to return the money

Why do generic medicines cost less than brand ones?

Unlike generic drugs, a large part of the costs incurred by original manufacturers of brand name drugs are for research and development and advertising. Companies, manufacturing generic medicines do not have to invest in any research and development or pay for advertising and marketing. It is only necessary to purchase a chemical formula to produce a generic drug. Consequently, you get world-class drugs at a reasonable price!

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